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Frequently Asked Questions

Table of Contents

Delivery

Our pallet deliveries take 2-5 business days from dispatch, all our smaller products can take between 2-4 business days. If you place your order before 12pm it will be dispatched on the same day. Upon completing your order, you will receive an email and a text message containing the tracking information.

When you spend £19.99 or more on our online store, we do not charge for delivery for any of our smaller products (mainland UK areas only, charges may apply to other locations). For all pallet deliveries, we charge £5.99 for all UK mainland orders (additional charges may apply to areas outside of this area such as Northern Ireland, Channel Islands, Highlands, Isle of Man, or the Isles of Scilly.)

Upon completing your order, you will receive an email and a text message containing the tracking information.

All orders which are missed will be redelivered, you can request a specific day if contact us on info@plantgrow.co.uk or call us on 01953 525001.

If you contact us and let us know that we got it wrong then we always try to put things right, simply contact us by email on info@plantgrow.co.uk or call us on 01953 525001.

Unfortunately, we don’t currently offer collection for customers.

  • PlantGrow all purpose compost weighs 500kg
  • PlantGrow natural mulch weighs 400kg
  • PlantGrow super soil weighs 600kg

Products

PlantGrow is very first gardening product range made through the process of anaerobic digestion, all PlantGrow products are made entirely from plants. There are no chemicals, animal waste or toxins used to make the products. 

Absolutely! The PlantGrow products are made entirely from plants which are not harmful to the wildlife. In fact, many animals, birds, bugs, worms and of course the bees are rather fond of PlantGrow!

No, we do not use anything deprived from animals within our products. PlantGrow is certified Vegan by the Vegan Society.

No, we do not use any additional chemicals within the production of PlantGrow products. All PlantGrow products are made entirely from plants, and packed full of natural micronutrients which is great for our planet. PlantGrow is very environmentally friendly and made through a completely sustainable process. PlantGrow is certified organic by the Soil Association.

PlantGrow is a plant-based solid blend or liquid feed which is packed full of goodness, it is made entirely from green crops and great for the planet. PlantGrow is the very first gardening range to be made through the process of anaerobic digestion, it is peat-free, chemical-free and certified organic by the Soil Association.

Yes! All our products are certified Vegan by the Vegan Society. PlantGrow is also certified organic by the Soil Association.

  • When using our material, upon opening the packaging you may smell an earth aroma to begin with, but this will quickly disappear, this is the smell of plant matter when it has been naturally been deprived from oxygen. The beauty of organic products, we don’t alter or change the way it smells!
  • When water runs through our compost or mulch, initially you may see that the water is brown in colour. This is completely natural, simply washing through the plant matter which will change the waters colour. This may stain paving or patio slabs for short period of time but will wash of naturally when it rains or if cleaned. The same applies to our liquid feed.
  • We recommend washing your hands after use. 

The wonderful thing about PlantGrow’s peat-free compost is that it contains everything your plants need to start growing healthily without the need of addition fertilisers or feeds, our blend contains natural levels of Nitrogen (N), Phosphorous (P) and Potassium (K), also known as NPK. PlantGrow also contains around 12 micronutrients also known as trace elements, these elements support the microbial elements within the soils and add nutrition into soils and other growing mediums.

There is no need for additional fertilisers or feeds, PlantGrow trials have shown results of trace elements being found in soils even after 12 months. If you water your composted areas regularly, we recommend topping up your beds twice a year.

No, in fact during hot weather our product will form a dry layer on top but retains moisture under the surface extremely well. Our product is known for its water retaining qualities, and in some cases holds enough moisture to feed your plants for weeks at a time without the need to water so regularly.

PlantGrow’s mulch & compost is also known for it’s effect against slugs & snails, the fibrous plant matter acts as a barrier from slugs & snails even when wet.

Our product holds moisture extremely well, it is known for its water retaining qualities. During hot weather our composts & mulches will form a dry outer layer, naturally guiding slugs away, locking in moisture and looking decorative in the garden.

Yes, our compost is known for its impressive water retaining qualities as well as many other key benefits. Almost half of the blend is made entirely from PlantGrow plant fibre, this fibre acts like a sponge and can hold up to 5 times its weight in water retention. Trials have also shown PlantGrow to hydrate plants for 2-3 weeks without the need for watering, although we recommend watering your plants regularly.

Yes, our mulch is known for its impressive water retaining qualities as well as many other key benefits. It is made entirely from plant fibres which can hold up to 5 times its weight in water retention. Trials have also shown PlantGrow to hydrate plants for 2-3 weeks without the need for watering, although we recommend watering your plants regularly.

Worms absolutely love PlantGrow, in fact we supply many worm farms across the UK who use our products. If you have poor soils, or a lack of worms within your garden then PlantGrow will certainly help to attract lots of wildlife including the worms which will help to break up the likes of clay or sandy soil, improve soil conditioning & replenish the soil microbial elements within it.

PlantGrow all purpose compost is perfect to use as the base mix for most of your fruits and vegetables, it holds consistency and is packed full of the essential micronutrients needed to sustain healthy and vigorous growth. You can read more about PlantGrow compost by clicking here.

PlantGrow natural fertiliser, mulch & soil conditioner is perfect for mulching, conditioning your soils and locking in moisture. Using this product will help to top up your vegetable and fruits with essential micronutrients, either for outside plants or in the green house.

This product is organically approved by the Soil Association, and certified vegan by the Vegan Society.

PlantGrow natural fertiliser, mulch and soil conditioner is the best product to use for mulching. It is a very fibrous material which is made entirely from plants, it is packed full of micronutrients and has great water retaining qualities.  You can read more about PlantGrow natural mulch by clicking here.

This product is organically approved by the Soil Association, and certified vegan by the Vegan Society.

PlantGrow peat-free compost is perfect for filling raised beds, it holds consistency and is packed full of the essential micronutrients needed to sustain healthy and vigorous growth. You can read more about PlantGrow peat-free compost by clicking here.

PlantGrow natural fertiliser & mulch is perfect for mulching, conditioning your soils and locking in moisture. Using this product will help to top up your vegetable and fruits with essential micronutrients, either for outside plants or in the green house.

This product is organically approved by the Soil Association, and certified vegan by the Vegan Society.

Depending on what you are growing, the two most popular options would be the PlantGrow super-soil or PlantGrow all purpose peat-free compost. Both products are packed full of micronutrients, hold great water saving qualities but differ regarding the weight and feel.

If you are looking to improve your lawn then PlantGrow natural lawn food is perfect for bringing your garden back to life, it is made entirely from squeezed plants and holds the perfect balance of Nitrogen (N), Phosphorous (P) & Potassium (K) needed for a healthy lawn. This liquid feed also holds 12 micronutrients (also known as trace elements.) which really help support healthy and vigorous growth.

You can also use PlantGrow natural mulch, fertiliser & soil conditioner to improve the soils prior to re-seeding. We encourage you to dig the material into the soil, this will add in vital trace elements into the soil improving the microbial science in the ground.

PlantGrow natural rose mix is specifically designed to support the healthy growth of roses, it is a plant-based fibre which is blended with a small amount of sharp sand. This product holds the perfect nutritional analysis for rose plants, and not only retains moisture but has great drainage qualities which is just what roses need.

This product is organically approved by the Soil Association, and certified vegan by the Vegan Society.

You can condition your soil by using PlantGrow natural fertiliser, mulch & soil conditioner. This product will help increase the microbial activity, improve the number of trace elements found within the soil and break up the likes of clay/sandy soil. Poor soils usually benefit from having organic matter applied, PlantGrow is made entirely from natural decomposed plants and is packed full of essential micronutrients which are perfect for improving poor soils.

PlantGrow is also known for bringing worms back into the garden, and of course a garden full of worms is brilliant for the soils.

PlantGrow super tomato liquid feed is perfect for feeding your tomatoes, this product is made entirely from squeezed plants. This product holds 12 micronutrients (also known as trace elements) which are extremely beneficial when applied to the likes of tomato plants. It also holds the perfect balance of Nitrogen (N), Phosphorous (P) & Potassium (K) needed for a healthy & vigorous growth at N 3.9 P 0.7 K 4.3.

PlantGrow compost booster is designed specifically for boosting the decomposition and nutrient recycling processes that occur when organic waste is turned into compost. Natural Compost Booster is full of the essential microbes (fungi and bacteria), that along with many creatures, such as worms, slugs, woodlice and fungus gnats, feed on and break down organic waste to create nutrient rich compost.

 

This product is organically approved by the Soil Association, and certified vegan by the Vegan Society.

PlantGrow natural fertiliser, mulch and soil conditioner is the best product to use for mulching or no-dig gardening. It is a very fibrous material which is made entirely from plants, it is packed full of micronutrients and has great water retaining qualities. You can read more about PlantGrow natural mulch by clicking here.

This product is organically approved by the Soil Association, and certified vegan by the Vegan Society.

  • PlantGrow all-purpose liquid feed can be diluted in water (preferably rain water) to whatever your needs and growth requirements are. Use a watering can and apply around the base of the plants for best results.
  • For flowers, roses & shrubs you can add 4 capfuls in 4.5 litres of water, continue to feed twice a week throughout the growing season for the best results.
  • For fruit & vegetables you can add 6 capfuls in 4.5 litres of water, continue to feed once a week throughout the growing season for the best results.
  • For indoor plants you can add 2 capfuls in 4.5 litres of water, continue to feed once a week throughout the growing season for the best results.

PlantGrow all-purpose peat-free compost can be used for filling raised beds, boarders, pots & containers. Perfect as a sole growing medium, without the need for feed or additional fertilisers.

PlantGrow natural mulch is perfect for mulching over the top of your raised beds, boarders, pots & containers. We would recommend using this product as a mulch or top dressing twice a year, apply as a 2–6-inch mulch depending on your what your plants & soils need.

Absolutely! The PlantGrow products are made entirely from plants which are not harmful to the wildlife, children or pets.

Absolutely! The PlantGrow products are made entirely from plants which are not harmful to the wildlife, pets or children.

PlantGrow is extremely environmentally friendly, it is made entirely from plants with no added chemicals or artificial fertiliser. The product is made through a completely sustainable renewable energy process, and is packed full of natural micronutrients which are greatly beneficial for our soils, wildlife & eco-systems. By using PlantGrow you are getting great results, reducing the use of harmful products & saving our planet.

Other

Here at PlantGrow we understand that sometimes things go wrong, and you may need to make a complaint. For all complaints please get in touch by email, telephone or post. You can contact us by clicking here.

For all customer service enquiries, you can contact us by email, telephone or post. Click here to speak to our customer service team.

We do accept bulk bag packaging returns, but this is at the cost of the customer. If you would like to return any packaging, bulk bags or pallets to be re-used, please send them to the following address. PlantGrow, The Poultry Farm, Hingham Road, Great Ellingham, Norfolk, NR17 1JG, England.

Parcel deliveries

We aim to deliver all parcels within 2-4 working days from dispatch, order before 12:00pm for same day dispatch.

Pallet deliveries

We aim to deliver all pallets within 2-5 working days from dispatch, order before 12:00pm for same day dispatch.

If you require further information regarding your delivery, please email daniel@plantgrow.co.uk

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